Rental Provider Information & FAQ

• What is a property condition report?

  This is a report that is compiled at the commencement of a tenancy prior to your renter moving into the property. This report outlines the condition of the property at the commencement of the tenancy and is used when the renter vacates to ensure that the property is left in the same condition.
  This is the last inspection carried out as soon as possible after the end of a tenancy, when the renters have returned their keys.
  The Property Condition Report is used at this inspection and each item is checked off to make certain that the property is in the same condition as when the renter took possession. It is at this inspection that any items that need to be rectified by the renter are identified.

• What is a Routine Inspection?

  Routine inspections are conducted after a renter takes possession of the property and are conducted every six months.
  These inspections are essential to ensure that your property is being maintained to an acceptable standard and to identify any maintenance that may be required.
  A copy of the routine inspection report is forwarded to you after each inspection and should it be necessary, a member of the North West Real Estate Property Management Team will contact you to discuss items noted on the report.

• What happens when a renter stops paying rent?

  When a renter falls behind in their rental payments they are issued with a notice of breach advising them that they are behind and requesting that they rectify the problem.
  If this is not done within the stipulated time period then a termination notice is issued requiring that they vacate the premises.

• How do renters pay their rent?

  Renters have several options to pay their rent, leaving no excuse for late payments. – By cheque or money order – Internet Banking through their chosen financial institution – Direct debit from their nominated bank account, we will supply the renter with our account details to arrange an automatic transfer.

• When does the rent money get paid into my account?

  Our Rental Providers are paid out twice a month by the way of direct debit to your nominated bank account or by cheque. A statement is issued at the same time outlining the debits and credits for that month.